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Frequently Asked Questions

 

A: Yes. We offer full customization across dimensions, connection types, micron ratings, and filter media (including pleated, melt-blown, string-wound, and metal configurations). Our engineering team works directly with you to match cartridge performance to your specific application requirements, from prototype sampling through full-scale production.

A: Standard catalog cartridges have a low MOQ and typically ship within 5–7 working days. Custom orders generally require a minimum starting quantity depending on configuration, with lead times of 15–25 working days after sample approval. We also offer free or low-cost sample evaluation for qualified prospects — contact our sales team to discuss your project.

A: We stand behind every product with comprehensive after-sales support. Our technical team offers post-installation guidance, filtration performance troubleshooting, and cartridge change-out scheduling to help you optimize service life and reduce downtime.